Emotional Intelligence


Emotions don’t count in office but Emotional Intelligence (EI) does. Your EI quotient determines how much you can cope with things happening around you. And there is no known fact to connect EI with intellect. So, an individual can have a high IQ but very low EQ.



EI is directly linked with performance. If you are a consistent performer then it means that your EI is definitely better than those who are not so-good performers. It is very, very rare that one can be a top performer without EI. A study has shown that the correlation between EI and earnings is so direct that every point increase in EI adds $ 1300 to an annual salary.



EI is the ability to recognize your emotions, to know what they are saying. Our emotions affect others; so they have to be wisely used. Getting upset and angry, showing displeasure, talking negatively, shouting, crying, cribbing, arguing, writing harsh mails, all these can have a detrimental effect on you and your colleagues. Similarly, if someone else is behaving in this way, then how you handle the situation, speaks a lot about how emotionally matured you are.



A calm mind negotiates the worst crisis. We should be tolerant with all kind of blemishes, errors, lapses, as long as they are not intentional. If there is evidence that fraud is committed, or someone is involved in exposing the organization to risk, then the whistle should surely be blown. But otherwise just pick up the phone and talk to the concerned person who has committed the mistake or in whose department the mistake has happened.



This will go a long way in strengthening the relationship and displaying your EI.



-          NZ

24.10.2019

BN: 167















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